Privacy Policy

01Information We Collect

When you interact with Shivshakti Computer Academy — by submitting an enquiry, enrolling in a course, or contacting us — we may collect the following information:

• Personal details such as your name, mobile number, email address and postal address.
• Academic and enrollment details (preferred course, qualification, batch).
• Identity/eligibility documents you choose to share for admission or certification.
• Messages and queries you send through our enquiry or contact forms.
• Basic technical data (such as browser type and pages visited) collected automatically when you use our website.

02How We Use Your Information

We use the information we collect only for legitimate purposes related to our training services, including:

• Responding to your enquiries and providing admission guidance.
• Processing course enrollment, attendance and certification.
• Issuing and verifying certificates (including through platforms such as DigiLocker, where applicable).
• Sending important updates about classes, schedules, notices and results.
• Improving our courses, website and overall student experience.

03Sharing of Information

We do not sell or rent your personal information to anyone. We may share limited information only when necessary:

• With authorized certification or affiliation partners (for example, Skill India, GSDM, or franchise/university partners) solely for issuing valid certificates or processing admissions you have requested.
• With government bodies or authorities where required by law.
• With trusted service providers (such as our website hosting or communication tools) who are bound to keep your data confidential.

04University & Third-Party Admissions

For university degree programs (such as online and distance education admissions facilitated through our partnerships), some of your details may be shared with the respective university or its authorized admission partner to complete your admission. This is done only with your consent and only to the extent required to process your application.

05Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

06Data Retention

We retain your information only for as long as it is needed to provide our services, maintain academic and certification records, and comply with legal obligations. Enrollment and certificate records may be retained for longer periods to support verification requests.

07Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to our legal and record-keeping obligations.
• Withdraw consent for non-essential communications at any time.

08Cookies & Website Data

Our website may use basic cookies and similar technologies to remember your preferences (such as light/dark theme) and to understand how visitors use the site. You can control or disable cookies through your browser settings.

09Students Below 18

Many of our foundation courses are open to younger students. For learners below the age of 18, we expect a parent or guardian to provide consent and oversee the sharing of any personal information.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.